List recent interactions that left a sting or a glow. Pick one you can describe in two sentences. Identify the feelings on both sides, the desired repair, and one practice target like pausing, validating, or asking open questions. If you feel nervous writing it, you probably chose something valuable.
Draw boxes for scenes, arrows for outcomes, and notes for emotions. Keep branches shallow but meaningful. Next, write dialogue that sounds like people you know, including silence and repair attempts. Read it aloud. If it feels stiff, cut jargon, add warmth, and let one line breathe before the next arrives.
Portray roles and cultures with nuance. Replace caricatures with specific motivations, constraints, and strengths. Consult people with lived experience, pay them, and incorporate their edits. Test scenarios across groups to see where language lands poorly. When you make a mistake, acknowledge it publicly and fix it quickly, modeling accountability in action.
Design for varied abilities from the outset. Provide keyboard navigation, color-contrast options, transcripts, and alternative input methods. Avoid relying solely on facial expressions or audio tone to convey meaning. Offer adjustable pacing and replay. Ask users about barriers they encounter, then ship improvements promptly and share what changed so trust deepens.
Some branches surface sensitive memories. Explain the purpose, allow pausing, and provide resources. Obtain explicit consent for participation and recordings. Store only what you need, encrypted, with retention limits. Give learners access to their data and channels to report concerns. Ethical practice is not a feature; it is the experience.
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